Xbox series s or x or Samsung Chromebook

[Shani2]

I was told I would be eligible for a Xbox series or Samsung Chromebook when I signed up in September. I was told services had to be active for 90 days and I would get a email. Have not received anything. Tried reaching out to customer support and they were no help. Anyone having the same issue.

[vzw_customer_support]

I want to make sure you get your Chromebook or Xbox without any further issues. Let's make sure we get this taken care of ASAP. What service did you sign up for to make you eligible for the promotion?

~Jesse

[Shani2]

I signed up for home internet and was told this 

[vzw_customer_support]

Thank you so much. Just to make sure, did you sign up for Verizon FIOS or Verizon 5G Home internet/4G LTE Home Internet?

~Jesse

[Shani2]

5G Home internet and it was back in September

[vzw_customer_support]

Thank you for that information. Did you check on your My Verizon account for the offers? ~Peter

[Shani2]

Yes I checked. Nothing is there 

[vzw_customer_support]

Thanks for checking. So we can continue to assist, we will be reaching out via Private Message.

-Lauren