no confirmation for submitting redeem order for XBOX series X console
kashmir2
Enthusiast - Level 1

Please help. I submitted order for XBOX series X console and I  have to redeem it before march 10 and I haven't recovered any email confirmation. Please help.

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vzw_customer_support
Customer Service Rep

kashmir2, getting a free Xbox is great, and we're going to make sure it's on its way if you've already submitted the order. If you check for the order on your My Verizon app, are you able to find it there? Here's where you can find it: https://www.verizon.com/support/knowledge-base-209511/

~Jesse

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kashmir2
Enthusiast - Level 1

Hi I don't see this option in the app, I did submitted the order through redeem but didnt get email, I called version support they said they will submit a 500 version gift card but no email for that as  well. please help

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