20.00 MBPS DOWNLOAD SPEED
OkellyC
Enthusiast - Level 2

I had Cox internet and was paying $75 per month with download speeds of 200-350 Mbps -. I’m now using the 5G Verizon Home Internet and pay $50 a month and get a whopping 20 Mbps download speeds. 
I have my gateway WiFi box by the front window, as directed and I get 1-2 bars.. of the 4 bars. I don’t know if paying $25 less per month is better with 180-230 Mbps less than before is worth it. And what a joke  is, yes I can cancel at anytime, but will be charged a $100 restocking fee if returned with in 12 months.. got 6 more months till I probably switch back, since the 20 Mbps isn’t cutting it

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vzw_customer_support
Customer Service Rep

Hello, OkellyC. Ensuring you have only the best in service is a must and help is here. We would never want to see you leave us. May I ask, are you using the device at the address confirmed for the device or has there been a recent move? How many devices do you currently have connected to the Home Internet? 

-Natasha

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