2G Wifi Extender stays yellow

ballhogg
Newbie

My wifi extender won't stay connected to the router (light stays yellow). I've tried to reset/reconnect but nothing is working. The extender is only about 20 feet away from the router with nothing in between that could obstruct the signal. 

Does anyone have any thoughts/ideas on what to do? I really regret upgrading to 2G, it wasn't worth it at all.

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vzw_customer_support
Customer Service Rep

Let's make sure that you're able to stay connected, and that your extender is working properly. To clarify is this for Fios or 5G/LTE Home Internet? When did this start?

-Kristen

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