5G Home Internet with weak 5G signal

[eddddddd]

I would like to get Verizon Home Internet Plus....BUT.  I'm worried about weak signal and actually getting service.  Using my iPhone, outside the house I get 5G service with 3 bars.  Inside the house, only 2 bars with no 5G symbol.  The iPhone App reads a signal strength RSRP of -108 dBm.  Anybody experience with this?  Will Verizon provide an outdoor antenna if the Router will not receive a 5G signal?

[vzw_customer_support]

eddddddd,

Thank you for your interest in Verizon 5G Home Internet! To ensure optimal service, please check your address for availability using this link: https://www.verizon.com/5g/home#checkAvailability. This step will confirm signal coverage in your area. If 5G Home Internet isn't currently available at your address, you can sign up for notifications to be alerted when it becomes available.

We can always check out your coverage to make sure your phone has the best connecton. What zip code are you located in?

-Deb

[eddddddd]

Hi.  95834.  Like I said, coverage is in the area, but 5G signal not strong enough to penetrate the house.

[vzw_customer_support · Accepted solution]

Sorry for the delay, but we did look over the coverage in that area. Currently showing that there is both 5G and 5G UWB available in the general Zip Code. Based on actual location there can be other factors that can impact the signal.

If anyone is interested in checking coverage, they can enter their address information here: https://www.verizon.com/home/internet/5g/

There is also a 30 Day Worry Free Guarantee in the event the service was activated, but not optimal once it was setup inside the home. You can see more here: https://www.verizon.com/support/return-exchange-procedures/

If you still require assistance, please contact us for support. 

-Alex