5G has to be better...(?)

_RLJ8881
Enthusiast - Level 1

Verizon Internet Gateway, 5G Home with a UNLIMITED plan... but I lose signals within 15ft., in a 950sqft home. 

1 Solution
vzw_customer_support
Community Manager
Community Manager

We sent a Private Message to continue the discussion related to your connectivity issues. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern.

 

Our Device Troubleshooting Assistant is also available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile 

 

If you still require assistance or have any questions, please contact us for support.

-Alex

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vzw_customer_support
Community Manager
Community Manager

Good morning. Thank you for bringing this concern to our attention. It's always our priority that you are provided with the best possible service. We are here to help. Im sending you a private note so we can troubleshoot this service issue together.

-Will

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vzw_customer_support
Community Manager
Community Manager

We sent a Private Message to continue the discussion related to your connectivity issues. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern.

 

Our Device Troubleshooting Assistant is also available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile 

 

If you still require assistance or have any questions, please contact us for support.

-Alex

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