Amazon and Xbox promo

kstutz11
Newbie

It has been a constant run around from support about the Amazon gift card and Xbox promo.    I have been told multiple dates that I should have an email by or see the tile in my account by.  All those dates have come and gone and I have been given another date that I will have it by.   All the issues I have had and what I am seeing others are having I am beginning to think this is all just a trick on us and we won’t be getting these items we were enticed with. 

0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

kstutz11 We're sorry to read that you have not been able to get these offers. We want to help. We will be sending a private message. ~Peter

0 Likes
kstutz11
Newbie

fast reply to begin with when i posted issues.  but it was left that there was going to be a follow up a week later from our chat on 2/6. and i never received a follow up.  a physical confirmation email that these items were claimed and coming would be great, instead of being told to wait 4-6 weeks to see something.  

0 Likes