Amazon gift card promo

Greatwolf1981
Enthusiast - Level 2

After reading the other posts and not finding a solution im also wondering how to get my amazon gift card? It says it validated my email and now wants a promo code i never got?

1 Solution
vzw_customer_support
Customer Service Rep

Having questions about claiming, redeeming or checking the status of your Amazon Gift Card from the 5G Home Plus Promo offer? Here are some notes, or steps to take that can help:

  1. The redemption process begins upon the activation of your qualifying 5G Home Plus Plan.
    - Once activation is confirmed, qualified Home Plus customers will have a notification tile within your My Verizon Online / My Verizon app after logging into their account.

  2. Upon redemption, Your eligible Gift Card will be delivered electronically within 24-48 hours.
    - You can check your redemption status at https://www.yourdigitalrebatecenter.com/#!/check-my-status

  3. Qualifying customer may also want to check their spam folder for the below Subject and Sender:
    - Email Subject: Your Gift Card has Arrived
    - Email Sender: YourWirelessRebate@YourWirelessRebateCenter.com

  4. If you still have questions about your gift card redemption, status and eligibility, please send @vzw_customer_support a message and a service representative can assist you.

For other Verizon Gift Card Frequently Asked Questions, please visit our FAQs at https://www.verizon.com/support/gift-card-faqs/

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vzw_customer_support
Customer Service Rep

Greatwolf1981, we want you to get your Amazon gift card ASAP. We're going to send you a Private Note so we can help.

~Jesse

Greatwolf1981
Enthusiast - Level 2

Thank you i would appreciate it i talked to one via chat and another via phone neither could help me and just kept saying there was no promo needed which clearly is not the case....

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AUP14
Enthusiast - Level 1

Help me too please. I’ve chat with 5 reps with no luck.  

vzw_customer_support
Customer Service Rep

 

We would love to help Aup14. What have you done to redeem? Have you tried these steps?

1 Sign in to My Verizon (online or app).
2 Navigate to the My Verizon account page.
3 Click on Get your choice on us: Amazon Echo Show 10 (3rd Generation) or $200 Amazon.com Gift Card redemption tile under Make the Most of Your Plans.


Result: The customer is taken to the page to choose either the Amazon Echo Show 10 (3rd Generation) or $200 Amazon.com Gift Card. 


4 Do the following under the $200 Amazon.com Gift Card redemption tile:


Review and accept the Terms & Conditions by checking the box.
Click Select.
Result: The customer is directed to the Blackhawk website to redeem the offer.


5 Follow instructions to complete the order.

-Joe

AUP14
Enthusiast - Level 1

I’ve already done those steps and received an email to redeem.  It then said I would receive another email in 24-48 hours.  That was on Monday, 12/18/2023.  I have not received any follow-up email and there is no record of me redeeming the offer on My Verizon.  Please Help.  This is getting real old and taking too much of my time.  

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vzw_customer_support
Customer Service Rep

Thanks for those details. We want to help ensure that you receive your offer. So we can best assist, we will be reaching out via Private Message.

-Lauren

Bshafer2023
Enthusiast - Level 2

Hello can I please get help on this? I have made a post on the subject. I navigated to make the most of my plans and no Amazon offer is listed to select. 

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Wiley1380
Newbie

I was told I would get the offer for the gift card when I switched my interest to Verizon, but I never received an email or anything about it. It doesn’t show on my account page either. Kinda upset that I was told I would receive this perk and it’s not showing 

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vzw_customer_support
Customer Service Rep

Hello, being on top of your promotions is crucial, especially if you are missing an Amazon Gift Card. Verizon wants to offer the support you need. We sent you a Private Note, please review at your earliest convenience.

~Gilbert

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vzw_customer_support
Customer Service Rep

Having questions about claiming, redeeming or checking the status of your Amazon Gift Card from the 5G Home Plus Promo offer? Here are some notes, or steps to take that can help:

  1. The redemption process begins upon the activation of your qualifying 5G Home Plus Plan.
    - Once activation is confirmed, qualified Home Plus customers will have a notification tile within your My Verizon Online / My Verizon app after logging into their account.

  2. Upon redemption, Your eligible Gift Card will be delivered electronically within 24-48 hours.
    - You can check your redemption status at https://www.yourdigitalrebatecenter.com/#!/check-my-status

  3. Qualifying customer may also want to check their spam folder for the below Subject and Sender:
    - Email Subject: Your Gift Card has Arrived
    - Email Sender: YourWirelessRebate@YourWirelessRebateCenter.com

  4. If you still have questions about your gift card redemption, status and eligibility, please send @vzw_customer_support a message and a service representative can assist you.

For other Verizon Gift Card Frequently Asked Questions, please visit our FAQs at https://www.verizon.com/support/gift-card-faqs/

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