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Can’t redeem 5G Exclusive Home Internet Offers

Received email regarding 5G home internet I recently got from Verizon 12/29

-Thanks for making the switch to Verizon Home Internet. We’re happy to let you know that your purchase makes you eligible for a Amazon Echo Show 10 or $200 Amazon.com Gift Card.

-Thanks for making the switch to Verizon Home Internet. We’re happy to let you know that your purchase makes you eligible for a Xbox Series X.

It then gives me these instructions on how to redeem:

- Sign into My Verizon account, find the “Exclusive Home offers” tile at the top of my account dashboard and click to get started, then choose your desired offer and follow the prompts to redeem.

-Find the “Get an Xbox Series X, on us” tile under “Make the most of your plans” and click to get started

BUT it never appears on my account. Time is running out only good for 60 days.

Comments

Verizon_Support

We're sorry to hear that you're not able to find the offer. We don't want you to miss out on this great deal! Just to make sure, did you check on both the My Verizon app and the My Verizon website through a computer or your phone browser?

~Jesse

flowjackson

I checked both online and mobile app. Nothing showed up .

Verizon_Support

We are here to help Flowjackson. Are you running into an error message? Have you checked under Make the most of your plans tile on the app?-Joe

lylephipps

I am on the phone right now trying to dig out this carrot.

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