Can’t redeem Meta Quest from signup offer

n-srt
Newbie

When I was signing up for the 5g internet I was offered either a Samsung TV or a Meta Quest. I chose the meta quest and the app showed that I can redeem it  on the 29th. On the 29th clicking on the tile took me to an error page and now on the 30th it’s not even there any more. I never expected Verizon to be offering something when signing up but not holding up their end of the deal. This is ridiculous!!

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1 Reply
vzw_customer_support
Customer Service Rep

Hi there! Sorry to hear about your offer. No need to worry as we can review this together. I sent you a private message to get started.

-Nikki

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