Unable to retrieve login info
Hello H2063:
Thank you so much for alerting us of this issue. Login information is created by the customer on the My Verizon app or webpage. Please make sure to register prior to attempting to login. I'll include a step by step guide to help walk you through the process. Keep us updated if this doesn't resolve your concern and we can investigate this further.1. Visit our registration webpage: https://secure.verizon.com/account/register/start
2. Follow the instructions: The page will guide you through the process of linking your mobile number3. Enter your information
4. Complete the registration: Follow the on-screen prompts to finish the registration process.
-Christy
I have been trying to login and register on the Verizon website for over a month and there doesn’t seem to be any resolution. I keep calling that Verizon helpdesk and even they tell me they can’t help me. I’m supposed to be getting a discount for auto pay, but I can’t set it up because I can’t get on the website. I need someone to call me and tell me what to do
I have tried that numerous times and it does not work. It keeps telling me it must be registered by the account owner. I am the account owner
We would like to help you with both the autopay discount and being able to sign into your account. I will be sending you a Private message.
~Balter
