Recently i got the 5G home internet from Verizon and have been liking it definitely faster that my previous service. However i just got a bill, charging me $157 for the month that was supposed to be a part of the 30 day free trial haven't heard anything back from customer service about it yet, but its seriously making me reconsider my choice if this continues
Gurrenn, we are excited to hear that you are happy with the service you have received so far. Verizon does have a 30 day Worry Free Guarantee return period, however, customer's would still be responsible for any applicable plan, activation fees, taxes and surcharges during this time. Can you share more about what you were anticipating to see for the first month of charges? Does your account have any additional services or just the 5G Home internet?
-Andi
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