Chromebook Go
PumaArts
Newbie

I haven't received the email regarding the Samsung Chromebook Go that I'm supposed to get

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4 Replies
vzw_customer_support
Customer Service Rep

We're sorry to read that you haven't gotten the offer. Have you checked your junk mail? When did you start service? ~Peter

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Not sure why I had to change my name but I am PumaArts the OP and I started service on the 22nd of April

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vzw_customer_support
Customer Service Rep

Hey there, TheOriginalPumaArts, thanks for those additional details. To make sure we're on the same page, did you purchase 5G Home service with the offer of a choice between the Target gift card and the Chromebook? If so, you will be able to redeem your offer after 65 days of active service. With your purchase date of April 22, this will be available on June 26. Does this help clear things up?

-Lauren

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I did choose 5G and did get the offer and I'll be getting it on the 26th of June?

Thanks for the help!

Will I get an email regarding redeeming the device?

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