Customer Service
welkvet
Enthusiast - Level 1

Not one verizon agent is on the same page. I can't believe I chose this company. They gave me a invalid amazon claim code and never shipped my xbox. Worse experience of my life. Sad they can't fulfill there companies promises and yet were the ones who have to reap the consequences 

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vzw_customer_support
Customer Service Rep

Hello, welkvet. My apologies to hear of this experience but rest assured you are in the right hands to get your promotion. Just want to confirm, did you complete the redemption via your online My Verizon account? Please let us know to proceed. 

-Natasha

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