December 5G Plus Promo
OH14204
Enthusiast - Level 1

Back in December I got the 5G Plus Home Internet offer where I was supposed to receive the free Xbox, either the Amazon Echo Show 10 or $200 gift card and the $100 Verizon gift card. What I didn't know is since I had to call to try to get the internet equipment shipped to my son's address, which didn't happen, I got screwed out of the $100 Verizon gift card.

This isn't making me warm to Verizon at the moment. I've been with Verizon for years and this is what I get.  The equipment got shipped to me, the Xbox got shipped to me, and I had to fuss to get the Amazon gift card because for some reason, it kept trying to send me the Amazon Echo, which I didn't want. My son lives quite a while from me, which is why I wanted it shipped to him. This whole situation has been a complete disaster from the start.

If this is the kind of service I have to look forward to with Verizon and I don't change my mind, I will be looking for a different service for my phones and internet service.

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems getting your $100.00 Verizon gift card. We'd be happy to take a look and make sure you get the help you need. We'll send you a Private Message shortly.

~Jesse

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