I recently switched to Verizon due to the military discount, and Verizon forward NY discount. My bill was $44.99 after the discounts were applied then it went up to $59.99. The Verizon forward discount was reduced from $30 to $15 without explanation and when it wasn’t near its expiration. I also have price lock so I was surprised to see my bill raise. My last provider didn’t offer a military discount so that was why I switched but at least they didn’t randomly reduce my discounts. Even without the military discount my last provider service was cheaper and gave me the same internet speed. I may be better off switching back if I can’t get this resolved
SB1122. We're sorry to hear about the unexpected change to your discount. We want to find out what caused this and get it resolved for you. Please watch out for a private note from us. -Sara
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