Extender light yello after painting

Shri2
Newbie

I received my extender and installed as per instructions. Got blue blinking light and steady white light 

but when moved it’s dark yellow/orange and does not appear in WiFi 

 

any help?

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vzw_customer_support
Community Manager
Community Manager

We want you to get the help you need, to start, when you move it, is this away from the router? 

~Pam

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Shri2
Newbie

Yes, its on different floor across from router

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vzw_customer_support
Community Manager
Community Manager

Thank you for letting us know. We will be sending you a private note to better assist you. 

-Rosie

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vzw_customer_support
Community Manager
Community Manager

Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help. 

~Ivone

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