FSN021VA Gateway
FL42124
Enthusiast - Level 1

Can I add an antenna to an FSN021VA Gateway?

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6 Replies
SSSPRING7902
Newbie

Did you get it figured out?

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FL42124
Enthusiast - Level 1

BTW, I'm looking into this on behalf of someone else's account so I'm trying to help them out by looking into it and relay any suggestions to them. I use the location where the box is and of course, have bandwidth issues there. 

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FL42124
Enthusiast - Level 1

Thanks for checking. Since I received a response that an antenna could not be added to this device, I don't know what to do since the Upload/Download speeds are around 10mbps.

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vzw_customer_support
Customer Service Rep

You are not able to add an antenna to this device. Are you having issues with service? ~Peter

FL42124
Enthusiast - Level 1

OK, thanks. Yes, is there anything else that would help Upload/Download speeds that are around 10mbps?

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vzw_customer_support
Customer Service Rep

We're sorry to read about the issue with your speeds FL42124. Please reach out to our business team to help you out. Contact information can be found here: https://www.verizon.com/business/support/contact-us/ ~Peter

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