Fire stick will only recognize fios and not gateway

[tozer]

Upon attempting to watch espn it asks what provider, Verizon is listed. But it is Fios and does not recognize gateway 

[vzw_customer_support]

Happy Tuesday! Being on top of your accoun is crucial, especially if you are encountering Home Internet problems. Verizon is here to help.

When did the issue start? What recent changes have you made? Are you encountering signal/service problems with other mobile/cellular devices?

~Gilbert