Hello, Dbrun18. Help is here as we definitely want to provide you some info to assist and resolve your concerns. I do see you stated Verizon Home Internet but I just need to be sure, this is not regarding Verizon Fios, correct? And the service was activated on 6/1? Please let us know as we may need to check the account.
-Natasha
Hi there. Thank you. Correct, this was not the Fios. I signed up for service on June 1st, and received my modem a few days later. I appreciate you looking into this. Andy was my sales rep who assured me of the promo gift, his number is +1 (570) [phone number removed per the Verizon Terms of Service]. Thanks,
Don
Dbrun18, happy to help in any way. I have sent you a Private Message for further assistance.