Holiday special promotion not valid

danielkamler
Enthusiast - Level 1

I signed up for 5g home internet because of the holiday special of a amazon gift card and Xbox.

I have received the Xbox but customer service is still stating that I only get one or the other not both.

Even though I have the E-mail confirmation stating it and see many others on here having the same issue.

 

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vzw_customer_support
Customer Service Rep

Hey, danielkamler, we know it's important that you receive your promotions. So we can help check up on your Amazon gift card, we will be reaching out via Private Message.

-Lauren

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