Home depot gift card nowhere to be seen.

[pureman]

I signed up for Verizon's 5G Home Plus internet this past August,  my first time using their home internet service. As part of the promotion, I was promised a $200 Home Depot gift card or rayban meta glasses, which I would receive via email and the app after 60 days of service. However, once the 60 days passed, I didn’t receive the gift card. Now no one knows what I'm talking about and they wiped all mention of it off their website. 

Why do they deceive people into starting service?

[vzw_customer_support]

Hello pureman, we're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist. 

~Ivone

[Ltgibson97]

I was told the exact same thing. I have been wondering where this gift card or promotion is at. I’ll cancel my service if I have to & go elsewhere for wifi. 

[vzw_customer_support]

Hi Ltgibson97 . We hate to see there were any concerns with you getting your promotion. I am going to send over a private message so we can partner on this together. 

-Meg

[chezel57]

I want yo know where my gift card is too. We have had Verizon Internet since July or August and have seen no mention of a gift card.

[vzw_customer_support]

Hi chezel57! This was a limited time promotion that was available for new service during a specific time period. If you did have that promotion as part of your original order, let us know, and we can certainly check on the promotion together!

-Meg

[Micht]

Exact same problem here, only I've now spent 3 hours on the phone with Verizon over the past months trying to rectify it, each tune being promised a solution in the form of an email.... nothing. I hope you got your card. I've spent way more than $200 of my time trying to get the card I was initially promised. If I had other options for Wifi, I'd take them.