How long do i have to keep service for the xbox promotion

Lisa827
Newbie

I got the Verizon internet service after having terrible issues with another internet provider.  At the time Verizon had a special xbox promotion. I've had service since November 24, 2024.I recently found out the my landlord is selling the house I'm living in,   and I need to move,  which is fine but the place I'm moving doesn't offer Verizon internet in that area.  I'm very disappointed because I absolutely Love the internet service,  especially not having to run wires everywhere....I've always had the phone service with no issues. 

How long do I need to keep this service and not have to send back the xbox and pay restocking fees,  I can't seem to find it on my agreement. 

Thank you in advance!!!!

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3 Replies
vzw_customer_support
Customer Service Rep

Hello @Lisa827. I'm sorry to hear that your new address doesn't offer our wireless internet service. I'm going to send you a PN in order to talk about the specifics of your account. We will get this resolved together. 

-Will

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Cesarvc1
Newbie

Hi, just wanted to know what was the resolution of this question, I'm in somewhat the same situation... 

Thank you 

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vzw_customer_support
Customer Service Rep

Cesarvc1, we're here to help and want to set the correct expectations about the promotion details. Let me send you a Private Message to gather information about the promotion.

-Art

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