I used to have 4G and 5G at home now just LTE

AshleeA
Newbie

A few months ago I stopped being able to use my phone as a hotspot to watch TV. I used to get  5 G at home and now I only get LTE. How would my reception get worse? Why am I no longer able to use my phone as a hotspot?

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vzw_customer_support
Customer Service Rep

We're here to help. Did you make any changes to your plan? When did you last have 5G Service? ~Peter

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