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IP Passthrough?

I have the same problems as here. Except ring cameras and not blink. They only add and work when out of ip passthrough mode.

https://community.verizon.com/t5/5G-Home-Internet/5g-home-ARC-XCI55AX-IP-passthrough-not-working-with-blink-camera/m-p/1730293#M1649

Apparently IP Passthrough is the issue.

https://community.verizon.com/t5/5G-Home-Internet/5G-Gateway-ASK-NCQ1338-Passthrough-Not-Working-Reliably/m-p/1709899#M623

I am using the tall 6e box not the small square white box with 6 olny. Has ip passthrough been fixed yet?

Disabling all the wifi radios works and then I use my velops. But that creates a double NAT as another user noted in the second thread I linked.

Is there any work around or fix? Or do I need to start looking for another provider. Comcst was terrible too. And AT&T and tmobile home internet don't allow bridge either. Been with verizon almost 16 months and would hate to switch.

Comments

scott31339

For a while I had to route my Ring cameras thru my secondary internet/DSL because they did the same issue for me, and then it magically worked again. I think it's when I got IPV6 finally working properly thru my whole network . I have the ASK square box. But yes, my Ring cameras work with IP passthrough!

KJSS4

Weird they do not work for me.

KJSS4

I exchanged the modem today. Same thing. No luck. I ordered att fiber. He's coming Friday. It's probably better.

Verizon_Support

We're sorry to read about the issue with your Ring cameras. Are you setting them up again or are you using the same Wi-Fi login info from previous service? ~Peter

KJSS4

I switched to att fiber all is good now..

w0by

Mine were never working either while in IP pass through/bridge mode. Today I went into the modem and turned off IPv6 and now my cameras came back online almost immediately. Thank goodness.

w0by

Well they stopped working again, every time I switch it on/off it only lasts for a while then they go back offline.

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