I received an automated email that I will be charged for unreturned equipment however this is incorrect. I dropped off all the specified items to UPS using the label provided by Verizon well within the time specified. Considering I have the UPS slip I will consider this a fraudulent charge and ensure my bank is involved if this canโt be solved internally.
Hello Roamingroost. We would love to help. When does the slip say the device was delivered? Was this for wireless or Fios service?-Joe
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