Inseego MiFi X PRO 5G UW keeps losing Internet Connection
Mejojo
Enthusiast - Level 1

I have an Inseego MiFi X PRO 5G UW hotspot. This device keeps losing the Internet connection, and when it does connect, it is very unstable. I have tried rebooting many times, including the removal of the battery. No change. The signal strength shows between 1 and 4 bars, and it shows that I have 4G connection. When connected, the download speeds are 33Mbps down and 4 Mbps up. This lasts only for a short time, then it is if someone turns the Internet off.

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vzw_customer_support
Customer Service Rep

Good Morning Mejojo. Our lives evolve around consistent and reliable connection. We would be more than happy to address the network coverage and your Inseego MiFi X PRO 5G UW to make sure it is performing as expected. With your help we can collect more details starting with when did this begin and what is the location where the MIFI is being used? Do you have other Verizon phones used at the same location and how do they perform/connect?

-Deb

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