My internet gets cut off all the time cuz they website and app never work to pay and when they so cut it off they charge me 50 dollars more fix ur app like that we can pay my internet is disconnected right now and cant pay cuz it wont let me its frozen dont even let me click on my card and for all this money cant even speak to someone to complain about my service
We're sorry about the problems you're having with your bill and service. We never want you to have issues with your coverage and we'd love to help.
For payments, you can use this link: https://www.verizon.com/expresspay/#/auth or you can call #PMT from your Verizon phone and it'll take you to the automated message where you can make a payment.
We recommend troubleshooting for your service issues. Please go here: https://www.verizon.com/support/devices/ Find your device, then click "Troubleshooting". Find the issue that most closely matches your symptoms and follow the guide. We recommend signing in so your troubleshooting is saved.
~Jesse
We're here to help. Is this for your wireless or Fios service? ~Peter
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