I do not have Verizon cell service (I have Straight Talk), but I did sign up for 5G Home Internet. The 5G works, but I have not been able to link the service in the Verizon app. When I enter an account number to register, a prompt says I cannot because I need to be an account owner.
Does someone have any advice? I spent about two hours on customer support chat, but the problem was not resolved. The phone helpline disconnected the call since I donโt have a wireless account. I want to set up autopay.
Thanks in advance!
Hello, Toku_Ieyasu. Congrats on the new Home Internet service. Help is here as we do have a registration process when setting up your 5G Home Internet My Verizon. Please see the link below and click the option for Mobile & 5G Home to begin.
https://secure.verizon.com/account/register/start
-Natasha
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