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I have been with Verizon home 5G for going on 2 weeks. This is the second time I have had issues where the gateway is pinging off a tower over 2 hours away in Indiana. In a time where more people are streaming that tied to a cable (which Verizon thrives on), Verizon needs to figure this out. I have seen recommendations from Verizon Customer Support on similar threads to contact Hulu and work it through them, but it is not Hulu's issue, and it is not the customer's issue. My Laptop is affected by this as well. This is a Verizon issue. Don't offer a service if you don't have the bugs worked out yet. I should not live in the largest city in Kentucky, and be pinging off a tower in Fort Wayne, Indiana.
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We are sorry for the issues you're encountering with your service. Have you tried to do any troubleshooting steps on your device? If so, what have you tried?
~Ivone