- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have the same question as this person (not sure how the "i have the same question" button works)
https://community.verizon.com/t5/5G-Home-Internet/Missing-5g-Promotion/td-p/1724506
What can I do to get it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for letting us know that you are experiencing an issue with a promotion. We are here to help. To make sure we understand correctly, your issue is with this same promotional offer? When did you begin the eligible service?
-Andi
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I started service in July of 2023.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for the information. Please tell us, have you received your confirmation email?
~Maria
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Not that I know of. What would it contain?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you. We're going to send you a Private Message so we can review your account and figure out what's going on with that promotion.
~Jesse
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Great question. With this promotion, upon activation you would typically receive and email that provides an eligibility date when redemption could be completed. Do you recall receiving anything regarding the offer after completing activation?
-Andi
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I don't remember anything. I signed up from someone going door to door person named Sierra and she said she'd take care of it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No problem, xdrivede. Can you please search your email for "redeem" and see what comes in from us?
-Melissa
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Here's the emails that came back.

