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If I gave you my personal cell phone number why is my account tied to a random mobile phone number that I cannot change, call, use, nothing. It's just the account number? This is my account its off putting
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The Verizon 5G Home Internet service is using cellular technology, and thus is tied to a real (but not usable for anything else) phone number. Your Verizon Account Number will be something else.
It is understandable that seeing a random looking phone number is confusing and off-putting, however, have no worries. It's a completely normal part of having Internet service provided over cellular networks.
Hello Rito_, we're sorry to learn you're having issues with your account. We will be sending you a private message to further assist.
~Ivone
The Verizon 5G Home Internet service is using cellular technology, and thus is tied to a real (but not usable for anything else) phone number. Your Verizon Account Number will be something else.
It is understandable that seeing a random looking phone number is confusing and off-putting, however, have no worries. It's a completely normal part of having Internet service provided over cellular networks.
Start a new topic or ask questions in the open forum.
