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My lifeline was never applied to my account

before I signed up for Verizon I was approved for lifeline because I’m low income. When I signed up with Verizon I gave them all the information on my lifeline account. They said they would process it and should be seen on my 2nd or 3rd billing. I’m almost 1 year in the service and no lifeline discount has been applied. This is just blatant incompetence of Verizon for overlooking such an easy but needed thing by me.

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Verizon_Support

Hey there, Butterloaf, it's certainly important for you to be able to take advantage of the discounted service program! Can you let us know what services you currently have with Verizon? Were you able to send in your application for the Lifeline program:https://www.verizon.com/support/lifeline/?

-Lauren

Butterloaf

I have 5g home internet. I told the agent that I applied directly with lifeline and got approved. I provided my application ID with lifeline and the agent said they will take care of it. So I left it at that assuming it’s done.

Verizon_Support

We don't want you to miss out on the Lifeline discount. The best way to get the discount is to use this link here: https://www.verizon.com/solutions-and-services/lifeline-availability/ Please click on the Lifeline Application option there and submit it. Please let us know if you have any issues.

~Jesse

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