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Nintendo Switch and 200$ target gift card

Today is the day that i was supposed to be able to redeem my Nintendo switch and 200$ target gift card. The tiles have disappeared. I have tried online and in the app, but the tiles are just gone. Nobody from customer service can help me and I feel like I am being given the run around.

Comments

Omunique8

Same here customer service told me 24/48 hrs that was 2 days ago on top of me already waiting the original 65 days I also got a email talking about redeem now but the tiles disappeared also literally the day before I was supposed to redeem them

Faijay

Mine has also disappeared and today is my day to redeem

Verizon_Support

Hello, Kronnick, thanks for reaching out in reference to the Nintendo Switch and target gift card offer. We are currently working on the issue with the redemption tiles in My Verizon. We expect to have this resolved in 5-7 business days, please check back at that time. Thank you for your patience!

-Lauren

Kronnick

Thank you for the reply! I hope everything gets fixed.

Verizon_Support

Good morning. There's a know issue with the Nintendo Switch and $200.00 Target gift cards causing the tiles to disappear. We're aware of the issue and asking for 7 days for the issue to be resolved. We appreciate your patience.

~Jesse

Verizon_Support

We want to make sure you are able to redeem your promotion. Is your My Verizon app to date? Have you tried accessing your account through the website? ~Geo

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