I recently got the Verizon 5g Gateway(XCI55AX) and I'm trying to find the QOS feature. I'm having extremely bad experiences while gaming that involves being kicked from games and very very poor latency.
Getting disconnected while gaming is the worst! You can optimize signal strength on your 5G Home to avoid interruptions by following the steps listed in this link: https://www.verizon.com/support/knowledge-base-303197/
~Jesse
That is not the solution to the posed question. even with hghest quality signal. where is the QOS option to prioritize bandwidth use per connected device.
Thank you for reaching out to us on this platform. We understand the importance of having access to preferred settings for your device. Learn how to adjust it on the link below:
https://www.verizon.com/support/knowledge-base-25523/
~Maria
Based on my experience with Verizon 5G Home Internet routers there are not QoS settings like you're looking for. With a good signal a well functioning router they handle traffic prioritization automatically.
What kind of latency numbers are you seeing?
It ranges from 15-30mbps download on average, with a ping 90-100 on a good day, i have the box placed in the most optimal location according to the app. As soon as a device streams video performance tanks for any other connected devices. I feel like video streaming via Facebook or YouTube should not be a prioritized allocation.
4g LTE: -90.0
5g: -115.0
Ill look into the link you posted although these arent "spikes" this is the standard bandwidth i am getting and rarely do i see anything near a 50mbps down speed.
Those signal strength readings indicate the root cause of the problem. They are way too weak to support reliable signal.
For reference, my 5G signal is typically between -59 and -64. The lower the number the higher the signal strength.
This is a situation where you'll need to call-in to Verizon Support for help. It's possible you're simply too far from a tower (or other factors) to get a signal strong enough for service.
