QUESTION ABOUT THE VERIZON 5g WEBSITE???.

todd-dj-reese
Contributor - Level 1

Hello everyone.

I have a question regarding the Verizon 5g Website.

For the past 2 months I have been trying to use the Verizon 5g Website to change some of my device settings and get rid of a few devices that I no longer use.  For the past 2 months I have not been able to do anything on the Verizon 5g Website.  This began happening about 2 months after I received the WNC-CR200A gateway, Which Verizon said was an upgrade to my original gateway the ASK-1388FA.  When I go to the Verizon 5g Website, Everything displays as normal.  However the quick actions are greyed out, and all of the other functions are offline.  Therefore, I am unable to make the necessary changes.  Even though my devices appear offline on the Verizon 5g Website, When I visit my portal 192.168.1.1, My devices appear online.

Any help would be greatly appreciated!!!.

Thank You.

TODD
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