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Red Blinking wi-fi Status light

DBP22
Newbie
‎07-10-2025 09:28 AM

Im trying to activate my Verizon Internet Gateway.  I have a good signal but the WiFi light continues to blink red.  Any thoughts?  Instructions say to work through the app but it doesn’t seem to give me any help there.  I have a suspicion that my device may not have been activated. 

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vzw_customer_support
Community Manager
Community Manager
‎07-10-2025 09:32 AM

We are here to support you. Sending you a Private Message now.

-Cryssie

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vzw_customer_support
Community Manager
Community Manager
‎08-20-2025 05:57 PM

 

We had sent a Private Message to assist with your Wi-Fi Network issues.This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.


If anyone else is having issues with their Verizon Home Internet, we recommend this FAQ which includes troubleshooting resources: https://www.verizon.com/support/using-5g-home-faqs/

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