Samsung TV Offer

JHC20
Newbie

How do I receive Samsung TV offer for Home Internet activated on April 23 which is 66 days ago? Tile on app is gone and no email to redeem.  This seems to be a common complaint. 

0 Likes
Reply
1 Solution
vzw_customer_support
Customer Service Rep

We reached out with a Private Message so we could see about the TV offer and issues you were having. Since we’ll need to look at your account, we’ll want to continue via Private Message. Please contact us if you still need assistance with this. 

-John

View solution in original post

0 Likes
Reply
2 Replies
vzw_customer_support
Customer Service Rep

Good morning. Thank you for bringing this concern to our attention. It is not our intention to delay any promotion redemptions, and I'd love to review your account to see why you have not yet recieved the option to claim the Samsung Tv. Im sending you a private note in order to better assist you.

-Will

0 Likes
Reply
vzw_customer_support
Customer Service Rep

We reached out with a Private Message so we could see about the TV offer and issues you were having. Since we’ll need to look at your account, we’ll want to continue via Private Message. Please contact us if you still need assistance with this. 

-John

0 Likes
Reply