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Service in Fontana CA

Hello, I live in Fontana CA and over the last week the service has been horrible. I work from home so having strong service is a requirement and I’ve been at or less than 5 mbps. At first the service was less than 2 mbps but it’s improves a little. However as the day passes the speed reduces and I’m unable to work.

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Verizon_Support

We want to make sure that your service works properly. Please tell us, are any other devices experiencing issues with data speeds? Does this happen during specific times of the day?

~Geo

scott31339

So, you are having issues with your Verizon 5G internet? Well, we all do! Read below!

Verizon 5G internet is very dependent on your signal strength. Do you know what router you have? Have you posted what router you have?
Well, that's very important for figuring out what your issue is. Would you post what device you have? It's on the sticker underneath your router.

Next, 5G signal strength is the next most important! And I do not mean the bars, I mean the DB signal strength your router is reporting.
Please post what those numbers are!
http://mynetworksettings.com/ usually will allow you to login to the router, unless you set up some IP passthrough or other configuration.
If you did, you need to be able to figure out how to login yourself. If you are unsure how to connect HTTP to your gateway, research.)

Once you login to your router, go to your status page, and there should be a 5G signal strength. Please post your signal strength, copy and paste.

The smaller the number, the stronger the strength. (-90 is better than -110db) - Does that make sense? I have experienced -110 or lower will cause issues. I recently set my router face down with the top facing where my 5G tower is and it improved my signal by over 10db.
My experience is going to be different than you from another tower, I do not live where you do.

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