Slow 5G Speeds Consistently

[Kona79]

5G Home Plus plan internet speeds during the evenings 7p - midnight (or later). Awfully slow, unable to stream. Its  often closer to 200mbps download during the daytime so very frustrating this happens every night. Trust me, I've tried all the troubleshooting tips and steps Verizon website offers. I've reset the modem/router more times than I can count. Unsure if this is going to be on-going issue and if so will 100% be switching back to Spectrum.

[vzw_customer_support]

Hello, Kona79, I'm sorry to hear you're running into an issue with yoru data speeds. How long has this been happening? Can you plase share you zip code so we can check out the area? 

-Lauren

[SoxSideIrish]

I travel for work and tether through a Note 20. I generally get between 35 and 50Mbps. It does not matter what city, or what time.  Right now in I am rocking 43 Mbps. There is no 900Mbps.

[TraderD]

I am also getting consistently slow speeds during the evening.  Generally good during the day.  Right now, 2:20 pm, I get 150 down, 20 up.  Evening are 2 - 20 down, 1 - 10 up.  This is with Plus.  Plus is not faster.

35244 zip

[vzw_customer_support]

Hello TraderD, I am sorry to hear that you are having issues with your internet speeds during the evenings. How long have you been experiencing this?

-Joe

[bags6439]

I am currently pulling only 1.41 mbps on my download. I was told that the tower near me was upgraded so I switched to Verizon 5g. 76226

[vzw_customer_support]

Hi there bags6439. We'd like to make sure you get the best speeds available in your area and we are here to help. I will be sending you a private message so that we may get more info and troubleshoot. 

-Erica