Streaming service support?
charleyrich99
Enthusiast - Level 2

I am considering switching from Xfinity to Verizon 5g home internet. 

I wonder if the services I use are all supported. I use:

Prime, Hulu, Paramount +, Netflix and Disney. 

Do these work well with 5g?or should I anticipate trouble? 

 

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charleyrich99
Enthusiast - Level 2

Thanks for the detailed reply. I expect the change of the router's ip address will cause Netflix problems as they are actively cutting down on sharing accounts. I have experienced this when I shared mine. I wonder if anyone has figured out how to manage this. 

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smith6612
Community Leader
Community Leader

Most if not all of those should work. However, there have been some reports from others around here about "Home Locations" changing due to a change of IP address. Hulu in particular gets brought up a lot here as having problems with the IP changes. Verizon's 5G routers don't have "Sticky" dynamic IP addresses, and each time they lose connection to the network or reboot, there's a high possibility of receiving a new IP address. This new IP address comes from a pool of addresses shared by the rest of the network, and the IPs might be pooled across a wide geographic area due to how cellular networks are designed. Cable ISPs typically distribute addresses over a much smaller geographic area (town level) so they typically always resolve to a location in the same town, and IP addresses on cable networks tend to be rather "sticky" in my experience.

So with that said, you can give the service a try and see how it behaves with your streaming services. Keep Xfinity around for a month just in case things don't work out.

scott31339
Contributor - Level 3

You shouldn't have any problem with streaming services of such. They do have buffering capabilities if the 5G tower you are located near is congested.

Try it for a month and see what you think.

charleyrich99
Enthusiast - Level 2

Thanks for the detailed reply. I expect the change of the router's ip address will cause Netflix problems as they are actively cutting down on sharing accounts. I have experienced this when I shared mine. I wonder if anyone has figured out how to manage this. 

vzw_customer_support
Customer Service Rep

There will be no problems with Netflix as they use different information for verifying a household. Here's a link more more info: https://help.netflix.com/en/node/128339

~Jesse

charleyrich99
Enthusiast - Level 2

From what I read on the Netflix link you forwarded, it seems I would need to update the Netflix household setting every time Verizon changes the IP address of my router. 

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