Switching the rules on the switch

Hog-Wheels
Newbie

So when I signed up I had to choose  between a 200.00 target gift card and a chrome book. Then at the end of the call I was told I also qualified for a Nintendo switch. I remember that because the guy said see 200 for games for the switch. Now that it’s time to get the stuff I can’t redeem anything and also if I can redeem I have to choose from the gift card and the switch.

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5 Replies
vzw_customer_support
Customer Service Rep

We're sorry to read about the difficulty with redeeming your offers. We are working on fixing the issue to allow you to redeem the offers. Please allow a day for the issue to be resolved. ~Peter

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Hog-Wheels
Newbie

How much longer do you think I need to wait to get my offers

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vzw_customer_support
Customer Service Rep

We definitely want to make sure that you are properly informed. Please tell us, have you been able to check on My Verizon? Also, please check your email and spam folder. ~Geo

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Hog-Wheels
Newbie

I have checked my Verizon and nothing has changed. I checked all my folders in my email and nothing new there either.

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vzw_customer_support
Customer Service Rep

 

Hello Hogwheels. Here's a great link with some troubleshooting steps: https://community.verizon.com/t5/Announcements/Nintendo-Switch-promo-200-00-Target-Gift-card-promo-C... -Joe

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