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Target giftcard and Switch promo

I have been eligible to claim these two promos for a couple of weeks now for signing up for home internet. I received both emails with instructions on how to claim, however neither tile is even showing up on my account for me to be able to claim them! I have chatted multiple times with Verizon and am told something different every time. First time was that it was a known issue and to wait. I waited- and nothing was fixed. Then I was told I would receive an email even though I already received an email. Still it is not fixed! For a time sensitive matter and a promise for these promos- it is incredibly FRUSTRATING!!!!

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jvogs91

I have the same problem plus was told it's a 30 free trial the rep said that wasn't accepted so now I gotta pay 90 the 50 for the plan sn a 40 one time fee plus I can't find the gift card they said it would be on my Verizon app after the ,25 of may plz fix this Verizon or I'm going somewhere cheaper

Verizon_Support

Good morning jvogs91. Here is a great link on how to get this awesome promotion: https://community.verizon.com/t5/Announcements/Nintendo-Switch-promo-200-00-Target-Gift-card-promo-Chromebook/td-p/1754910 -Joe

kred1

This is actually not helpful at all. I’ve spoken to multiple different Verizon customer service people and get a different, non helpful response every time. I’ve been told it is being worked on- get an email with a promo code to claim the switch and it doesn’t work. Then I’m told oh wait 4-6 more weeks for the issue to be resolved- granted I’ve already waited over 2 months to be eligible then I’ve been eligible for more than 2 weeks now and here I am. This seems like a big untruthful promotion to get business. My 15 years of being a customer is about to end. So ridiculous they don’t honor what they promise.

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