Verizon 5g home internet bill payment

sprouted
Newbie

Hello,

I accidentally bought a verizon prepaid card to pay my internet bill because Verzion doesnt accept my card for some reason (clincard), and I just found out I cant pay my bill with it. I bought it an hour ago and im not sure what to do. Can a verzion store employee drain the balance and replace it with a card that can be put towards my bill? This is my first month with verizon and I didnt know.

 

Thank you.

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Hi, we want to help in ayn way we can. The prepaid cards can only be used for prepaid services. Where did you purchase the card?

~Gina

0 Likes