Verizon Forward enrollment

[bobeequow]

I'm trying to enroll in the Verizon Forward Program for 5G internet, but when going through the steps on the Verizon site, I'm asked to checkout, and the monthly cost is $60.00. I had the ACP benefit until the ACP program ended last April. I was supposed to get a monthly charge of $30.00 per month after that. How can I enroll in the Verizon forward program? Is there an online form I can fill out? i chatted with an agent and he gave me this link: https://community.verizon.com/t5/5G-Home-Internet/Verizon-Forward-Plan/m-p/1761327#M5127%23fromHisto... 

When clicked, a page opened with the same steps to supposedly let me apply for the Verizon Forward Program, but the steps were the same ones I already went through, ending on the checkout page. Can anyone give me a way to enroll?

[vzw_customer_support · Accepted solution]

Having affordable access to the internet is definintely a necessity these days, and I am here to help, bobeequow. The only pathway for applying for Verizon Forward is online via the webiste here: https://www.verizon.com/discounts/verizon-forward/

Is this the same process you have followed in the past?

-Joseph

[At415]

tried multiple times, and I'm being forwarded to screen as attached, tried so on many computers and different browsers an got no were at this time.

[vzw_customer_support]

When do you receive this page? Is it after you log in?

-Dee

[Bradnyk84]

Did you ever solve this? Nobody has been able to help. I'm starting to think there's no actual program.

[vzw_customer_support]

Hey there Bradnyk84, we just wanted to reach out to make sure you have the support you need! Do you need help with your account? Are you running into an issue with Verizon Forward?

-Lauren

[aunice1]

I went through the same process. Got sent to email that I was eligible. Clicked on the link provided in the email and got directed through some process where I get charged $60 per month.  Tried getting help through an online chat agent.  I  told this person I was approved for the Verizon Forward discount program and asked for information and the individual sent me a link to an application for credit history check asking for my SSN.  I  got no information pertaining to my situation whatsoever. Does this program even exist, or are you just wanting click bait to sell your other services?  

[vzw_customer_support]

Thank you for letting us know you've had trouble. What happens when you sign in through the Verizon Forward site? https://www.verizon.com/discounts/verizon-forward/

-Melissa