Verizon forward issue

[slk33]

I applied a month ago and was qualified. I went to sign up today and could not check out. Then got an email saying discount was not approved this time. 

How do I reapply? What is going on? 

[vzw_customer_support]

Hi Slk33 I apologize I cannot see you images. The email should include details of why the request was denied. Please make sure you meet the requirements listed here: https://www.verizon.com/discounts/verizon-forward

-Melissa

[slk33]

I do meet the requirements. I went through the qualification process. It took a couple of days from first applying and it being "pending" to "eligible".

The email gives zero reasons. 

[slk33]

This was my checkout page that wouldn't let me checkout.