Verizon internet equipment
Antonslt
Newbie

I have a big issue. I sent the home internet equipment on 24 February 2024, and now Verizon want charge me for 500$. 
I have tracking number from UPS store, where I dropped it off. I called to customer service 5 times.   The interesting thing is someone of them couldn’t find the equipment, some of them found it. Everyone told me that the bill will change about 3-5 days, but nothing. I call again and again. What should I do. I’m exhausted. I don’t want to pay this, if I don’t have it. 

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vzw_customer_support
Customer Service Rep

Antonslt, we want to make sure you're not being charged for something that's arleady been returned. We're sending you a Private Message so we can make sure we find you a solution and get everything taken care of.

~Jesse

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