Wait Time for added capacity?

Lambchop14
Newbie

How long do you have to wait before Verizon adds capacity to its 5G home internet? My neighbor has it but when I tried to enroll I was told there was no capacity at my address. I requested notification when capacity was increased and was wondering how long does it usually take?

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3 Replies
vzw_customer_support
Customer Service Rep

We are so excited Lambchop14 with your interest in the 5G Home service.  It is  fast and affordable. The additional copacity is constantly monitored and the best option to be alerted when avilable is to sign up for alerts on the "Check Availability" here:  https://www.verizon.com/5g/ 

-Deb

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Lambchop14
Newbie

Well you didnโ€™t really answer my question. I am already signed up for a text alert. My question is what is the average wait time before getting an alert?

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vzw_customer_support
Customer Service Rep

I appreciate you asking that question Lambchop14. This is not a black and white answer and can tell you when the available spectrum/signal is available in your area to support additional Home Internet subscribers.

-Deb

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