I returned my equipment nearly 3wks ago with a guarantee I would get a full refund. My bill reflects where I returned it bc they are no longer charging me but I can’t find anything as to them receiving it and can’t get anyone to tell me when I’ll get my refund. Help!!!
Good morning! We know the importance of managing your account, especially if you are expecting a refund. Our goal is to aid you in the best way possible.
You can always administer your billing through your My Verizon: https://www.verizon.com/support/billing-and-payments/.
We sent you a Private Message, please review at your earliest convenience.
~Gilbert
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