What is SETUP wireless access point?

[dcs_79c]

I moved into my parents' house. Recently, a Verizon tech installed the G3100. My smartphone lists SETUP as one of the wireless access points (henceforth, WAP). SETUP wasn't listed on my smartphone as a WAP until after the G3100 was installed.

Ever since the tech installed the G3100, it has frequently disconnected from the internet. When I watch a YouTube video, the video buffers. We didn't have any disconnect problems until after the G3100 was installed.

During the course of my research on the G3100,  I saw the phrase "G3100 WiFi mesh". As far as I know, it's not set up as a WiFi mesh but a regular WAP. What is the SETUP WAP? Could it be causing the internet disconnects & video buffering?

I'm not network savvy. I don't understand the networking mumbo jumbo. So, if you need to use networking mumbo jumbo, please explain it like networking for dummies.

[vzw_customer_support · Accepted solution]

We want you to have the most consistent, reliable connection between your phone to the home internet. Can you first confirm fif the home internet is with Verizon Fios or Verizon 5G Home? We will get you the support you need!

-Deb